AC Direct, no communication, worst service, too late, thanks for nothing.

I had a long string of emails to ask whether AC Direct can deliver and install my aircon on or before the 12th of December 2022. I accepted the quote on 30 Nov 2022 and made payment 2 Dec 2022.

I received the Invoice on the 9th of Dec only. I contacted them to let me know if the 12th will still be achieved, if not, I will cancel my order and get someone else to come and install and to buy from. No response. I emailed them again...no response.

Today is the 17th of Dec 2022. No communication whatsoever to date. Our estate is now closed for contractors to come and install anything over the festive season.

Thanks AC Direct for the worst service ever. No aircon. No communication. Too late, thanks.