AC Direct Extremely bad sservice.

I bought a portable air conditioner online. After waiting for two weeks without any updates on the delivery, I started sending emails to the company to check on the status. Unfortunately, I didn't receive any replies despite sending multiple emails. Eventually, I decided to cancel the order. Surprisingly, the day after I cancelled, I received a call from someone representing the company, saying they could deliver the air conditioner. I informed them that I had already cancelled the order and was waiting for a refund. However, it's been two months now, and despite numerous phone calls and emails, I haven't received any response or the refund yet.