Oct '25 - Sep '26
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Hellopeter has tracked My Beauty Luv across 10 reviews. My Beauty Luv hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used My Beauty Luv? Write a review to help others decide.
Recent reviews (1)
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Share Your Experience1 reviews | Active since Dec 2015
Insects in their products
Imagine consuming tablets everyday then one day you notice something odd inside the capsule so you open it up and find an insect? That’s what happened. I felt so put off and immediately stopped using the supplement. This was after purchasing 8 bottles of fish collagen and a collagen booster from them (I only asked for assistance with the one bottle from which the capsule containing the insect was from). I emailed to inform them and requested if I could send the bottle back. I was told that due to a lack of evidence, I can return the bottle at my own expense or they can offer me another bottle with my next purchase. I told them I don’t feel comfortable with placing another order after this experience and I then also sent them the pictures of what was found inside the capsule. I advised that I have retained the contents and they are welcome to send that to their lab and not sure what more evidence is needed. They have since ignored me and after multiple follow ups I received a response today informing me that as per their website, there is no returns or refunds allowed on sale items. They have failed to acknowledge the actual issue which is insects in their products! They fail to take responsibility and provide an acceptable solution. I don’t know how anyone else would feel about finding insects in their supplements but I don’t feel like that’s okay and then to receive such poor customer service made it worse.
1 reviews | Active since Dec 2015
Insects in their products
Imagine consuming tablets everyday then one day you notice something odd inside the capsule so you open it up and find an insect? That’s what happened. I felt so put off and immediately stopped using the supplement. This was after purchasing 8 bottles of fish collagen and a collagen booster from them (I only asked for assistance with the one bottle from which the capsule containing the insect was from). I emailed to inform them and requested if I could send the bottle back. I was told that due to a lack of evidence, I can return the bottle at my own expense or they can offer me another bottle with my next purchase. I told them I don’t feel comfortable with placing another order after this experience and I then also sent them the pictures of what was found inside the capsule. I advised that I have retained the contents and they are welcome to send that to their lab and not sure what more evidence is needed. They have since ignored me and after multiple follow ups I received a response today informing me that as per their website, there is no returns or refunds allowed on sale items. They have failed to acknowledge the actual issue which is insects in their products! They fail to take responsibility and provide an acceptable solution. I don’t know how anyone else would feel about finding insects in their supplements but I don’t feel like that’s okay and then to receive such poor customer service made it worse.