POOR SERVICE AND UNCLEAR ADVERTISING.

Extremely disappointed, receive an email for Simparica tick and flea tablets at a good price. Box showed three tablets included which would cover for tick and fleas for 115 days. Ordered three lots, delivered within 45 minutes, opened packet and it contained three individual tablets and no box. Immediately clicked for a return and refund. 3 1/2 hours later I get a call saying I clicked on single so only received three single tablets. I did not change the single as I was ordering the three single boxes they had advertised. Now am told that they will be withholding R50 for the courier. There shop is around the corner from our office and I already paid R35 to have it delivered to me so why do I have to pay again for their false advertising. They will request a refund for me, not sure when it will come through but the money went out of my account within 5 minutes.