DN
Deheshan N
1 reviews | Active since Sept 2020
17 May 2023, 10:27
Poor aftersales and refunds
The food I ordered was not in stock. I have sent numerous emails since 24 April 2023 - 3 weeks later and still no refund. Best to avoid suppliers with poor after sales service!
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Replies (2)
Absolute Pets's replyOfficial
23 May 2023, 12:14Good day Deheshan, we sincerely apologise for the delay with your refund and completely understand your frustration. We believe our Ecommerce Manager did get in touch with you and processed your refund on the 17th May 2023.
Absolute Pets's reply23 May 2023, 12:14
Official
Good day Deheshan, we sincerely apologise for the delay with your refund and completely understand your frustration. We believe our Ecommerce Manager did get in touch with you and processed your refund on the 17th May 2023.
DN
Deheshan N's updateReviewer Update
23 May 2023, 13:50Yes - thank you. I appreciate the subsequent feedback and gift voucher.
DN
Deheshan N's update23 May 2023, 13:50
Reviewer Update
Yes - thank you. I appreciate the subsequent feedback and gift voucher.