Incompotent and joyless service

Ordered dog food on Tuesday 25.01.2022 online, had no communication regardinging the progress of the delivery, sent an email 27.01.2022 asking for an update as I was running low and did not want yo go out and buy as it would the defeat the purpose of ordering online. Got a call advising I would get delivery 28.01.2022. By 16:30 on the 28th I called to find out what is going on as the food has not yet been delivered, was told that the delivery was out whithout the person even knowing who was quering the delivery and afterwardd asked who they were speaking to and told me they would find out and let me know... still nothing. So now I had to go out and buy the doggies food cause the were absolutelu terrible in communication and got **** to. Will take my business back to the previous online pet store.