DW
Debbi W

1 reviews | Active since May 2020

23 Oct 2022, 12:16

Amazing service from Howick store

A big shout out to Nkosinathi from the Howick KZN store, who went way more than the extra mile on Friday afternoon to make sure I got my Hill's 25% discount offer when the voucher code Hill's had emailed me was rejected by the system. He made umpteen phonecalls and persisted until someone was able to assist with a correct code, knowing that I live far from Howick and would not be able to come back again. Instead of just saying sorry, I can't help you, you must take it up with Hill's, he did Absolute Pets proud. And thanks to all the patient customers who had to wait to be served as well!

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Replies (1)
Absolute Pets
Absolute Pets's reply28 Oct 2022, 14:39
Official
Hi Debbi, thank you so much for taking the time to provide us with this feedback. We will certainly pass your feedback on to the Area Manager to share with Nkosinathi and the Absolute Pets Howick team.