AB
Amanda B
1 reviews | Active since Oct 2013
07 Jul 2023, 11:35
Absolute Pets Offline Store
This is not a negative review for the Absolute Stores but only for the ONLINE STORE. Once you place your order online and get your confirmation email there is no further information or tracking regarding your delivery. I had to phone multiple times to find out when my order was going to be delivered and then they don't honour the delivery date with no explanation or correspondence.
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Replies (2)
Absolute Pets's replyOfficial
07 Jul 2023, 12:27Good day Amanda
We sincerely apologise for your experience with our online store and will bring your feedback to the attention of our Ecommerce Manager to address with the team. Customer service if of the utmost importance to us and the lack of communication you have received is defiantly not up to our standards. Would you please provide me with your order number which you are welcome to email to *** and I will ensure that we look into this and have the Ecommerce Manager reach out to you.
Thank you
We sincerely apologise for your experience with our online store and will bring your feedback to the attention of our Ecommerce Manager to address with the team. Customer service if of the utmost importance to us and the lack of communication you have received is defiantly not up to our standards. Would you please provide me with your order number which you are welcome to email to *** and I will ensure that we look into this and have the Ecommerce Manager reach out to you.
Thank you
Best regards,
Absolute Pets's reply07 Jul 2023, 12:27
Official
Good day Amanda
We sincerely apologise for your experience with our online store and will bring your feedback to the attention of our Ecommerce Manager to address with the team. Customer service if of the utmost importance to us and the lack of communication you have received is defiantly not up to our standards. Would you please provide me with your order number which you are welcome to email to *** and I will ensure that we look into this and have the Ecommerce Manager reach out to you.
Thank you
We sincerely apologise for your experience with our online store and will bring your feedback to the attention of our Ecommerce Manager to address with the team. Customer service if of the utmost importance to us and the lack of communication you have received is defiantly not up to our standards. Would you please provide me with your order number which you are welcome to email to *** and I will ensure that we look into this and have the Ecommerce Manager reach out to you.
Thank you
Best regards,
AB
Amanda B's updateReviewer Update
07 Jul 2023, 13:07My order number is ONW82842
AB
Amanda B's update07 Jul 2023, 13:07
Reviewer Update
My order number is ONW82842