Absolute Pets = Absolute Fail

Shocking customer service. Firstly, they take forever to ship an order. Then the courier doesn't even try to deliver the parcel on the day it is out for delivery. Instead, he returns to the depot with the parcel claiming there was no one to accept the delivery. Absolute lie! We watched you stop, and leave on the CCTV. You didn't even ring the bell. Follow up emails are ignored. When calling to follow up, staff has attitude and also lies about trying to make contact to reschedule delivery. Absolute fail, Absolute Pets!!!!!!!!!!!!!!!!!!!!!!!