Absolute garbage

SHOCKING online service. Orders are invariably late, and/or incorrect or incomplete, and/or the food is perished. Every frozen pet food order I have placed has been besieged by problems, and getting them resolved by the online team is just about impossible. I have received perished food twice. The wrong quantity, and the wrong food, has been delivered several times, and the delivery staff are pathetic - they just come, dump plastic bags with knots that take forever to open, so that you can't check while they are still there. They also refuse to uplift food they are supposed to take with them - and then lie and say they "didn't receive" the food to uplift. I literally had one driver say "I am just helping out, I can't take this food" - basically, that it isn't his problem, even though he was in a branded vehicle and clearly worked for Absolute Pets. In my last order, three of the tubs were opened - the seals were broken - and a scoop of food was taken out of the top of each. The in-store experience is no better. The online store manager is useless and does not respond to emails, nor does she follow up to ensure what she promised has been done. Three weeks later, and many, many emails and phone calls, I am still waiting for an issue to be resolved.