Absolute Drip is not a ****? Prove it!

Yesterday I sent my latest email to these guys. Predictably there has been no response. So below, I am pasting in the text from that mail. It gives the best summary of my experiences with them.

This is the email:

I placed this order on 25 November. Besides a screenshot which I saved, confirming my purchase, I had no communication from you until I complained about the delay.

Check the number you use on WhatsApp. You will see that I sent my queries to you on 7 December. In your response, you could not give an estimate as to delivery date. Nor could you give reasons for the delay in delivery.

On your website, you give yourselves a week to deliver. Then, because of Black Friday and Cyber Monday, you awarded yourselves another working week to effect delivery.

According to your timetable, today is the last day that my order could have been fulfilled. Since we are already so near to the close of business (and I have no email or text confirming dispatch to my address), it's clear I will not be receiving my order today. But another order I placed with TFG on the same night as this one, was delivered to me in a week.

Why do you call yourself an online store? Why can you not fulfil your obligations within your own timelines? Why have you no initiative? Do you make all your other customers run around behind you, asking about orders, two weeks after they've paid you good money for them? Are you surprised when people call you a ****?

Ends