Zero Support

Good day,

I really don't know if I am in the right place, but someone from ABSA can direct me to the right place.

I bought a car fro Myaa Auto and car was financed by Absa Vehicle & Asset Finance. The car started giving problem within a couple of weeks of purchase. I contacted the dealership and they did nothing. I have all the proofs of communication. I went to Ombudsman and the Ombudsman, in their finding, instructed the dealership to fix the car mentioning some specific areas

The dealership took the car for 11 days, drove it around ( from the logbook of tracker) and did nothing as all the problems still persists

I contacted the dealership, the case manager from Ombudsman and started keep ABSA in the loop via ***

Unfortunate enough ABSA doesn't seem interested in any ways to contact the dealership. All they are interested in is send a sms for the date of the debit order and debit the account.

As a matter of fact ABSA is still the owner of the car.

They doesn't reply their emils

I don't know why they don't even communicate

Now with the Ombudsman case file I have moved to NCC

Trust this report will help me get someone from ABSA to help me fight the battle which I am busy fighting on my own

Thanks and regards

Amlan ***