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pieter S

1 reviews | Active since Mar 2019

10 Nov 2026, 14:52

zero service.

I have been a business client for 20 years. I requested historical bank statements for almost 3 months, with constant follow ups, and very little progress. I also requested a stop to a debit order, no response since 6 August 2026. Worst service ever.

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Replies (1)
Absa
Absa's reply10 Nov 2026, 15:10
Official

Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.