DN
Denzil N
1 reviews | Active since Jul 2010
27 Sept 2024, 12:52
Zero response to queries
This is the 2nd negative review I'm posting about ABSA Activate in a month. You just cannot get any response from them. I sent through a query a week ago and the automated response says they'll get back to me in 48 hours. Nothing! Sent through another this week and again nothing! So looks like everytime I need action I need to log a complaint on here to get some service from these guys!
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Absa's replyOfficial
27 Sept 2024, 16:16Dear Denzil Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply27 Sept 2024, 16:16
Official
Dear Denzil Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care