ZERO response from ABSA
<p>I submitted a claim to ABSA to ********** and ********** on Claim no: ********** .</p> <p>Absa emailed me the Indemnity form to fill in which I did and emailed it back to them.</p> <p>Until TODAY I have NOT received an answer or my money back on this.</p> <p>I sent emails which were delivered and read on 18th May but STILL no response.</p> <p>The service sucks. At least just give an answer or a followup as to what is happening</p>
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
23 May 2017, 15:13
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 May 2017, 15:13
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,