HM
Hazel M

1 reviews | Active since Dec 2011

18 Apr 2026, 15:24

Zero response

The overall services are good but they fail to respond to queries. Like if they ignore me I will go away.

0
Replies (1)
Absa
Absa's reply20 Apr 2026, 10:57
Official
Dear Customer
 
 Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
 Your reference number is C-***3.
 
We are here to assist you, we request that you provide us with the full details of your complaint, the response that you are looking for and the account details.
 
I am looking forward to being of service to you. 

Kind regards

Nthabiseng Sibande

Customer Value Management

Absa Bank Ltd

Best regards,