Zero Responce

I went to ABSA Sea Point on Tuesday. I wanted to reduce the overdraft on my account. I was told that they would need to send an email to the manager to get approval. (Which I think is ridiculous, as its my account). I asked them to please send the mail and get back to me as soon as it's done. As the last time I requested a reduction on my overdraft, it took them a month to do. I also informed the consultant of this precious incident. And jokingly said. I hope it doesn't happen again. <br> <br> Well, it's starting to look like it will happen again.<br> <br> I decided to phone ABSA Sea Point yesterday to ask if their is any feedback on the reduction of my overdraft. . The phone just rang and rang everytime I called. I then phoned ABSA HELPDESK, to lodge a complaint about the branch. There I was helped in a speedy and friendly manner and received a ref number. The consultant informed me that the complaint was sent to the bank manager of Sea Point, and he will get back to me shortly <br> It's now Saterday afternoon and the overdraft is still on my account and the manager has still not phoned me. <br> <br> My advice. Stay away from ABSA Sea Point, and don't get an overdraft. The combo has given me grey hair.