IN
Innocentia N

1 reviews | Active since Jan 2012

22 Sept 2020, 08:29

Zero customer service and no sympathy for pregnant women

Absa bank South gate you are disgusting, making a pregnant woman queue at the teller's. Only thing that skinny guy is good at is checking peoples temperature and checking if they sanitized, other than that he is useless. The queue was long and I wasn't even provided with a chair or asked if I'll manage standing for long. Y'all are useless nx. Practice your so called principles and ethics.

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Replies (1)
Absa
Absa's reply22 Sept 2020, 12:30
Official
Dear Innocentia,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. 
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd