AN
Angel N
1 reviews | Active since Dec 2016
23 Jan 2020, 10:11
Zero customer service 60months later
My vehicle finance is settled and absa is refusing to give me a vehicle certificate/settlement statement they just went MUTE on me. I have sent request more than once no response after 60months of business..WOW!!
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Absa's replyOfficial
23 Jan 2020, 15:33Dear Lilly Strauss Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Best regards,
Absa's reply23 Jan 2020, 15:33
Official
Dear Lilly Strauss Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Best regards,