Zero accountability at absa bank

Absa vehicle has been debiting my account on the incorrect dates since July 2024 despite several attempts both written verbal complaints. This has caused charges of R150 on my absa cheque account. They insisted I should send a letter from my employer confirming my new salary date, which is crazy because other divisions of absa never asked this of me. I comp**** but I continue experiencing such poor service and inconvenience. I have been told to send through my bank statement from the same absa, which I refuse to do some else job for free.

This needs to be fixed immediately and I want a proper breakdown and charged payed back into my account before the end of today.