Yusha is RUDE, NO customer service skills

I would like to share the terrible service I received at the hands of Yusha from ABSA NOTICE AND INVESTMENTS DEPARTMENT. I called for assistance at 9:10am (21/02/2022) desperate, using my last airtime and the guy hung up while I was pleading with him to conclude the notice before the phone cut.

No empathy what so ever. We were done with the call and this rude, heartless guy just hung up before transferring my funds. The treatment we receive from some of the absa agents is traumatizing. While others understand and offer the best service, guys like Yusha could give a F#@&

The service I received left a bitter taste in my month and as a result I would like to close the account I've had and all my savings (for eight plus years) to a bank that will treat me like their client, and are NOT rude to clients when thy trying to access their funds.

Proper training and couching is needed with this guy. Stop treating your clients like pestering dogs when they need help accessing THEIR funds. Manners and being considerate goes a long way.