Your SLA sucks!

On the 12th of November, I contacted your actionline people. I recieved a response on the 15th. It is the 27th of November and I haven't received any communication since. I was given a reference number: ***. I sent an email 2 days ago to enquire about whether I'd be receiving any communication since I'm not in the country and won't be in the country until the end of next year.

Just fix my things. Honestly! Two weeks?! Two weeks of me asking for a stupid OTP to be able to do online purchases?

And as I have communicated, all communication needed to be done through emails. I no longer have access to my South African number.