JJvR
Johan Janse van Rensburg

1 reviews | Active since Mar 2009

08 Feb 2017, 11:18

Your site is getting worse

<p>I sent feedback to complain about the fact that there are about 17 steps (mouse clicks) between entering absa"direct".co.za (same as absa.co.,za) and actually doing my banking. And then I receive this error. "Forbidden. You don't have permission to access / send-us-your-feedback/ on this server" Yeah, that's great. Stop showing me pictures of people with orange hair, asking me stupid questions about landing pages and Full Service or whatever the alternative is called. Just let me get to my banking. The old site (which is actually the same as the current site, whithout all the stupidity) worked just fine. </p>

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Replies (1)
Absa
Absa's reply09 Feb 2017, 08:45
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd