Your service is a joke!!!!
Good Day I’ve been waiting over two hours to see a teller a your Lenasia branch. First they had a bulk order deposit and I understood. Now I’m told they cannot help me now as they person she was helping before me has to go collect documents. Apparently she cannot start helping a new client until he completes that transition. How unreasonable is that????
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Absa's replyOfficial
18 Jan 2021, 17:41Dear Nomonde, Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply18 Jan 2021, 17:41
Official
Dear Nomonde, Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe