1 reviews | Active since Sept 2016

19 Sept 2016, 16:09

Your incompetence continues to amaze me

<p>I urgently need a stamped bank statement in order to submit an insurance claim, however due to a motorcycle accident, am unable to go into a branch.</p> <p> </p> <p>I have discussed this situation with no less than a.) customer care call-centre b.) the clearwater mall branch directly and c.) the internet banking division and your collective assistance leaves me with the following result:</p> <p>There is no way ABSA can help me. No email assistance will be provided and no plan will be made because either you are too ***********, or just couldn't be bothered.</p> <p> </p> <p>I am not surprised Barclays are getting rid of their African assets. Absolutely no value left in your business.</p>

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Replies (1)
Absa
Absa's reply20 Sept 2016, 08:57
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd