Your incompetence continues to amaze me
<p>I urgently need a stamped bank statement in order to submit an insurance claim, however due to a motorcycle accident, am unable to go into a branch.</p> <p> </p> <p>I have discussed this situation with no less than a.) customer care call-centre b.) the clearwater mall branch directly and c.) the internet banking division and your collective assistance leaves me with the following result:</p> <p>There is no way ABSA can help me. No email assistance will be provided and no plan will be made because either you are too ***********, or just couldn't be bothered.</p> <p> </p> <p>I am not surprised Barclays are getting rid of their African assets. Absolutely no value left in your business.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
