you listed my account as in arrears while it is not.

I have a loan account, the debit order date is last day of the month. the bank has processed the debit order but your saying my account is in arrears and have updated my account as 1 month arrears on the ITC, are you trying to bring my name in dispute??? did you follow the correct listing rules? are you fair according to the NCR?

my account has never been in arrears.

why is it that your consultants do not check their work before they call their customers to claim account is in arrears?

I will be taking this with the ombudsman.