1 reviews | Active since Sept 2016
You have been redeemed!
<p>For the past year i have tried to get my debit order date changed to the last day of the month because Absa kept on deducting charges for returned debits. I was promised that it would be done and never done. So every month i would have to send proof and i would be refunded bit i was always **** to about my debit order date being changed. I was highly upset and ready to leave up until Ignittia Khumalo from customer service made it her duty to help, Never in my life have i experienced someone so attentive. She called and mailed to keep me up to date at all times and she even went as far as having proof sent to her to show that it has been changed, She followed up on all my queries and made sure that it was filled to my saitisfaction and apologised on behalf of Absa for the inconvenience. Absa has truely found a gem in this woman and if it wasnt for her you wouldve lost a very loyal customer...THANK YOU IGNITTIA!!!!</p>
Good day Glynis
Thank you very much for the compliment. It is people like Ignittia that we appreciate and value as our employees. We will pass this message to Ignittia's manager.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Good day Glynis
Thank you very much for the compliment. It is people like Ignittia that we appreciate and value as our employees. We will pass this message to Ignittia's manager.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Yes please pass it on to her, thank you:-)
Yes please pass it on to her, thank you:-)
