GG
Gerhard G
1 reviews | Active since Jun 2019
26 Oct 2021, 08:32
You guys are lost.
Absa. I am absolutely so far past the point of being tired of your pathetic services it is not even possible to put into words anymore.
1. I had to go to a Nedback atm to be able to draw cash. Your atm was telling me my card is damaged. Drove to another shopping center.. atm offline. 2. I have now received the same sms ALMOST 10 TIMES about a debit which will occur on the 1st of next month. I KNOW IT WILL STOP SENDING ME DUPLICATE SMS's!!!
Seriously. Get your sh*t in order because I have had enough. I have started to look at other options already.
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Absa's replyOfficial
26 Oct 2021, 10:33Dear Gerhard Gerber Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***3. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply26 Oct 2021, 10:33
Official
Dear Gerhard Gerber Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***3. Kind regards,Rezona Louw Group Customer Care
Best regards,