MM
Michelle M

1 reviews | Active since Mar 2009

05 Feb 2021, 09:55

You dropped my limit making my credit score look ***

You dropped my limit making my credit score look ***. In Nov my limit was R42000, and yes I was in arrears (after Covid-lockdown most people are), and you've dropped my limit to R13400 so now instead of looking like I'm 2% over my limit it looks like I'm 300% over my limit - this is not right!!! I want this reflecting accurately on the ClearScore website

0
Replies (1)
Absa
Absa's reply05 Feb 2021, 13:46
Official
Hi there Michelle
 
 Thank you for the posting. 
 
 The matter will be referred to the relevant department in order to assist with an urgent resolution. 
 
 We do apologise for any inconvenience caused in this regard. 
 
 Kind regards 
 
 The Virgin Money Team