NH
Nozie H
1 reviews | Active since Jul 2012
11 Apr 2024, 08:53
You don't collect on your debit order, my lifetime problem!
ABSA didn't collect the debit order for my study loan on the 31st March (Sunday), nor on the 1st April (Public Holiday), so they collected first thing on the 2nd April.
But wait for it... they've now told the Bureaus Ive missed a payment, subsequently affecting my new application for something else. ITs the second time you've done this! PLEASE resolve ASAP!
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Replies (2)
Absa's replyOfficial
11 Apr 2024, 10:21Dear Nozie Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
Absa's reply11 Apr 2024, 10:21
Official
Dear Nozie Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayCustomer Value Management
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Nozie H's updateReviewer Update
15 May 2024, 16:01Still no resolution on this :(
NH
Nozie H's update15 May 2024, 16:01
Reviewer Update
Still no resolution on this :(