You can keep your Credit Card (and your business)

On Saturday, 14 March, app**** online for a Gold Credit card. I received an email saying my card was preliminarily approved and that I should email my supporting docs to [Email Removed] ASAP, which I did on Tuesday, 17 March.<br> <br> I received an sms the same day to tell me my supporting docs had been received and forwarded to a consultant for review, and that I'd be contacted within 48 hours with a quote. When this didn't happen, I contacted 0861GOCARD to find out what the hold-up was. The lady I spoke to told me that my online application was incomplete (It wasn't) and that I had to log back in with my reference number and complete the relevant fields. When I got online, I was given an error message saying that I had to phone 0861GOCARD again, or email [Email Removed] which I did.<br> <br> I explained the problem over email as I wasn't in the mood to deal with incompetence in person, and I received an email saying that my request would be attended to within 24 hours. As of this moment, 5 days have passed and I've heard nothing. I think this is ABSOLUTELY ATROCIOUS service! I don't feel you value me, a customer of yours since the days of United bank. Get back to me if you want to retain me