You broke it, you fix it

Over the past few days, I have had my credit card rejected a number of times - the card machine does not allow the credit card option to be selected. I have been told by many of these vendors that it is a problem with all the ABSA credit cards. In one case, the vendor could solve the problem by swiping the card rather than sticking it into the slot for smart chips, but it seems not all machines allow this workaround. This has caused countless delays, frustration and embarrassing situations already. Now I get an SMS from ABSA saying that they know about the problem and that I have to visit a branch to have my card re-activated. What ? Seriously ? You, ABSA, broke it in my absence - you can fix it in my absence. NO, I am not going to a branch because of something you messed up. What terrible service and then to go and add the audacity of wanting me to drive to a branch on top of that - shocking !