Yet to recieve my international transfer.

Hi <br> <br> I recieved an international transfer via an australian bank account. It came through on the 25th. I phoned as always to confirm it and have it cleared. Everything seemed ok. However, I received another email saying the money should be in... And I've got nothing. I phoned to findout what was happening. After a long wait I was told by the lady assisting that their was a mistake on the exchange rate. And that it will only clear on the 27th... UNACCEPTABLE. Why should my family not eat tonight because of your employees failure. I WANT MY MONEY!!!! Sort out you ****.