1 reviews | Active since Mar 2015
Yet another rude employee
Accounts were suddenly placed on hold due to apparent swim swap, and yet I have done no such thing since December 2017.
Contacted ABSA to have the issue resolved, to be informed I would be called back. Belmont Mahlaba contacted me with the most arrogant and unprofessional tone, as if he was doing me a favour.
Encounters like this are what make me question continuing my services with ABSA.
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for the manor in which you were treated.
Can you please advise if the swim swop issue has been resolved, as you need to work though the call centre to pass the security questions.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for the manor in which you were treated.
Can you please advise if the swim swop issue has been resolved, as you need to work though the call centre to pass the security questions.
Regards
Claudette
Best regards,