Yet another bad experience with Absa Home Insurance, leaving a bad after taste!!!

After reporting my geyser again, about 3 weeks or a month ago, sadly, but nothing new, I have had no joy. ONCE AGAIN NO SERVICE DELIVERY FROM MY INSURANCE COMPANY! Apparently the Plumber was here, saw that the geyser was leaking, said that they previously repaired the pipes and have nothing to do with the leaking geyser. It seems as if the geyser cracked or pulled loose at the seams. Okay, so here the old bag is at it again, logging a complaint on a Sunday because she has nothing else or better to do. Besides the fact that my entire back yard is flooded. We've clossed the main supply to save water bur obviously one needs to take a bath. So when we open up the main supply tap ro fill the geyser, just to bath, water is running all over the place. Wasting water when there are people who don't even have any. To top it all, this idiot typing this complaint is going to foot the bill too. ' Come on guys, what happened to doing your job, which you're getting paid for? What happened to delivering a service? You have NEVER waited for a monthly installment, in fact, you take your installment even before my son gets a loaf of bread!!! For heaven's sake, give me what's due to me!!Give me what's being paid for!! I complained previously, in this year, and received one phone call, that was basically to know whether the complaint can be removed from rhis website!!!! Lord knows how people can take such little or no pride at all, in what they do. Absa should stop contracting and appointing Mickey Mouse businesses to service their client base. I worked in the building industry as well. This geyser was replaced not so long ago, so somewhere the guy should still have the warranty papers. To the *********** idiot who brushed it off, stating that he merely replaced the pipes and mounted the geyser outside, failing to report back that the freaking thing is leaking and needs to be replaced, DAMN YOU!! I demand that this matter be attended to ASAP!!! The only time one of your sleezy consultants are to call me, is to inform me that my case has been resolved. For all other details regarding when I logged my claim, you can go back and listen to your recordings, because that's one of the first things we're told whilst holding the line for a consultant... "Please note that your call may be recorded for quality and control purposes" So go and look for that recording.

I'M SO DISGUSTED TO SAY THE LEAST! Why should one always have to throw your toys out the cot before being heard!

IT'S UNHEARD OF AND TOTALLY UNACCEPTABLE!!!!!!