AH
Anne H

1 reviews | Active since Dec 2014

06 Feb 2015, 12:51

WW and ABSA cant get it right

I have received my WW black credit card after numerous attemps by Woolworths - over a month for them to actually get it right and printed. Since January 2015 when I could finally pick it up I have NOT been able to register for online banking. I have been pushed from one call centre WW to another ABSA and no-one can assist me. ABSA blames it on WW and WW blames it on ABSA. the error I get is that my card is not valid. Really - as I am writing this I have been put on hold for 11 minutes already and have had no joy! a loyal client for 15 years and this is how we get treated??? disgusting

0
Replies (1)
Absa
Absa's reply09 Feb 2015, 10:32
Official
Hello AnnyO,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd