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Dear ABSA What the hell. Why am I being debited twice with the same amount. On Thursday 05/05/2016 I was debited with R5627 to RCCS Bos J and today 06/05/2016 I was debited with R5626.05 to FordCredit. I contacted you guys with regards my car debit order where you had the complete wrong account number and was corrected and said that payment will take place today 06/05/2016. Why are there two payments taking place with a difference of 95c. Please investigate and refund ASAP where needed because this is utter BS. I have been a long time client of ABSA but I am really pondering about moving to one of your competitors. Sincerely Very unhappy customer
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Absa's replyOfficial
13 May 2016, 10:45Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 May 2016, 10:45
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,