DB
Damian B

1 reviews | Active since Mar 2009

23 Mar 2015, 15:04

Wrongly defaulted with ICT

Hi,<br> <br> I recently sold a property, and there was a bond shortfall of 70k. I discussed this with ABSA prior and post sale and they stated that it would not be a problem and that they would create a seperate shortfall account for me which I can pay monthly until cleared. No problem. 70k to be paid off monthly.<br> <br> In the meantime, I have paid off another property, rather using the money to settle that bond and keep my payments on the shortfall account going.<br> <br> Today I tried to buy a car... and am being refused finance due to a default on my ICT profile!!!!<br> <br> Listen to me carefully. NOBODY at ABSA informed me this would happen - otherwise I would have surely settled the 70k first before settling the 1mil house that I settled! I have been paying the shortfall monthly as per agreement and I see no reason why I should be defaulted on ICT??!!<br> <br> If you do not remove this blockage on ICT IMMEDIATELY, I will be moving ALL my accounts to FNB tomorrow. <br> <br> Absolutely annoying and unneccessary!!!<br>

0
Replies (1)
Absa
Absa's reply24 Mar 2015, 08:12
Official
Hello damian,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,