Wrongful Credit Bureau Listing and Nonsense Service

This is by far the most appalling service I have ever received in my life. I logged a complaint, C-***7, and the person who was assisting me, Marcia Mamphwe, is now ignoring my emails and when I call I get no response.

ABSA listed my for a credit card I have NEVER had with them, I have called the credit card department and they have confirmed that I do not and have never had a credit card with them.

This Marcia person promised to send instructions to the credit bureaus to remove this record from my profile and to date she has not and now she is ignoring all communication from me. Even when I send emails to *** I get no response, just these automated responses.