Wrong information from Business Banker

<p>Hi!</p> <p> </p> <p>I will not be giving our Business Bankers name . He took our portfolio over a few years ago. We received a message on our Business banking that we can apply for fascilities, which is a good thing because we need that cashflow. On first meeting regarding the application for a credit card, we asked this person if it is like a normal credit card where you can pay the minimum fee and then settle the rest during the course of the month, it was agreed that that is exactly how it works and we were satisfied with the professional answer, we went ahead and got the card.</p> <p> </p> <p>After using it, we realised we do not get any detailed statements on usage. I called Absa Business Credit card department as our business banker could not assist us (After he was the one arranging everything) and the lady told me that the FULL ammount needs to be payable at the end of the month.</p> <p> </p> <p>So, ABSA, what now? What are you going to do about a business banker giving us the wrong information, misleading us. We do IT for a living and trust your word when you advise us on a matter, just as our clients trust us when we advise them on a IT matter.</p> <p> </p> <p>I sent our business banker an email and waiting his reply, if he will reply. I asked for a meeting with his manager but 100% certain he will be giving us a stupid, **** you answer like he usually does.</p> <p> </p> <p> </p>