CM
Chwayita M
1 reviews | Active since Dec 2020
31 Dec 2020, 07:55
Wrong deposit- refund
Someone deposited money into an account that I dont use. She tried contacting Absa about it and they refer her back to me. Could you please assist me, to how I can help her receive her money back
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Absa's replyOfficial
31 Dec 2020, 09:07Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We also need the amount and date of the deposit. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We also need the amount and date of the deposit. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply31 Dec 2020, 09:07
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We also need the amount and date of the deposit. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We also need the amount and date of the deposit. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,