AL
Anastasha L
1 reviews | Active since Jul 2016
20 Feb 2026, 14:50
Wrong Deduction Date
Absa no mahn. Absa is suppose to deduct on the 26th of every month yet today they really took my last money. I want my money back this was never our agreement to just take when they feel like it 😡 I do not want to hear any excuse from them i want that money back in my account by Tomorrow. And still they going to deduct AGAIN on the 26 and i can not reverse it sies Absa 😡😡
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Absa's replyOfficial
20 Feb 2026, 16:56Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. I am looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply20 Feb 2026, 16:56
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. I am looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,