ZK
Zama K
1 reviews | Active since Feb 2014
25 Jul 2025, 11:52
Wrong debit date
Please assist, I did not approve any of my debit orders to go off a day before the weekend or after. I have not received my salary and yet you have put through debit orders due for the 27th each month. Who must pay these charges because I have never approved such. Sort this out I will not be paying R 600 for charges I did not agree too.
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Absa's replyOfficial
25 Jul 2025, 14:11Dear Zama Kunene, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply25 Jul 2025, 14:11
Official
Dear Zama Kunene, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,