RM
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1 reviews | Active since Jun 2015
05 May 2016, 07:12
WRONG CHEQUE AMOUNT DEPOSITED
On the 28th of April 2016 , I went to the ABSA Branch in Braamfontein to deposit a cheque of R44780.00. Firstly there was only one teller working hense that ment I had to wait in the line for more than 20 minutes. Finally I get to the teller and she assisted me with my deposit. The next day to my shock I discovered that the lady had deposited R4478.00???? I went back to the branch and they claimed they had fixed it. Till today there has been alot of bank reversals in my account but the money hasn't reflected yet. This is stressing me because this is supposed to be money for my tuition fees.
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Absa's replyOfficial
13 May 2016, 08:49Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 May 2016, 08:49
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,