mM
mahlodi M

1 reviews | Active since Jul 2015

11 Jun 2019, 11:42

Wrong account no

Someone deposited the money in the wrong account. When I go to the branch I'm told that the account belongs to pep not absa.this is an urgent matter.

0
Replies (3)
mM
mahlodi M's update11 Jun 2019, 15:52
Reviewer Update
Did not get feedback from absa regarding this urgent matter
Absa
Absa's reply11 Jun 2019, 22:08
Official
 Dear Customer 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards 


 Daphne le Grange 

Specialist Case Manager 

Customer Value Management 

Best regards,

Absa
Absa's reply11 Jun 2019, 22:10
Official
Hi  mahlodi ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***2 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide

Best regards,