BC
Brian C
1 reviews | Active since Mar 2012
05 Oct 2015, 21:22
WOW - DOES A CALL CENTRE EVEN EXIST?????
I have tried throughout the whole day and evening to get hold of the ABSA Credit Card call center.<br> The only response I get is that they 'are experiencing high call volumes' and the average waiting time is over 5 minutes<br> At 21h15??<br> ... And I can only call them from my cell phone number - which of course I pay for!<br> You have got to be joking.<br> Absolutely disgraceful.<br> Burt that's what I've come to expect from ABSA.
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Absa's replyOfficial
06 Oct 2015, 09:13Hello Brian Crail,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Oct 2015, 09:13
Official
Hello Brian Crail,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,