CK
Catherine K

1 reviews | Active since Apr 2015

29 Apr 2015, 09:29

Would you trust this bank?

Besides buying a house, the next most expensive investment you will make is buying a motor vehicle. I sincerely hope that you approach a bank that will protect you when buying your next or first vehicle. <br> <br> My eye-opening journey started in Sept 2012 when I purchased a motor vehicle from a well-known dealership through Absa vehicle finance. After a string of mechanical problems I discovered, that my vehicle that had been registered in 2009 was in fact manufactured in 2006. The e-Natis report clearly indicated that the first date of registration was 2007 and not 2009.<br> <br> As a consumer, my rights have clearly been violated, while the dealership and ABSA bank have clearly benefited through this ********** transaction. I started to try and find a solution to this problem in December 2014 and four months later, I still have not received a legal response from ABSA. What should be happening is ABSA taking a firm stand against *******ion and not standing in the shadows watching a long standing client have to endure emotional stress. <br> <br> So Absa bank your challenge is clear, is it in your best interests to support *******ion and ********** transactions or look after your clients best interests.

0
Replies (1)
Absa
Absa's reply29 Apr 2015, 11:12
Official
Hello Balance ,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd