Would not recommend Absa

Absolutely disappointed in the Absa brand. As a new customer, it is extremely disheartening to see that the procedures in place for new accounts are poorly implemented. I opened an account online and had it delivered to my home which is convenient for me. However, upon receiving my card, I have to physically go to the bank to activate the card due to it being on hold. It is absolutely ridiculous to offer an option to have it delivered at the doorstep of your home while you are required to have it activated. Now I have to wait, after waiting for delivery, for an investigation to conclude in order to use my card. Truly would not recommend using Absa’s services.