Worste customer care

Good day. I have tried everything. Escalations. Complaint's. This is the last resort. I had 1 of ABSA's credit people phone me last year beginning of November to do a limit increase on my credit card. We did the application and she said all I needed to do was send my payslips to [Email Removed] Waited 10 days after sending the email and phoned again. The gentleman on the other end said there was no application submitted. So we filled it out again. Sent the documents again. Received the automated response and waited. phoned in again. Got told my documents had not been received please submit gain. I did this now the third time. On the 2 January I got a sms telling me my application was declined. Phoned in. They said the application had expired I had to resubmit. We did this yet AGAIN!!! and got told to phone Monday to check again. Phoned Monday to be told that I have not filled out a new application. I need to do it again. Now either ABSA can't get this right and I need to move to another bank or ABSA is not interested. Besides the fact that on more than 1 occasion I have had to wait on hold for over an hour to speak to 1 of your card consultants.