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sizwe N

1 reviews | Active since Apr 2017

24 Apr 2017, 16:19

Worst teller service ever

<p>Today I had the worst service ever with a lady who reluctantly identified herself as "Portia Fundami" (she didn't have a name tag) after I asked her her name. I tried depositing money in the ATM but it rejected the notes so I walked in to do the deposit. I came across the grumpiest teller I've ever come across. She asked for initials and I assumed she meant the person I'm depositing to and I gave her the initials from there she said "ID number" I said I don't have the ID number and that's where everything got worse. In short the next time I have to deposit money to someone who banks with absa I would ask them to use another bank or go deposit at another branch not Ilanga Nelspruit.</p>

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Replies (1)
Absa
Absa's reply25 Apr 2017, 09:23
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account number or ID number to enable me to log a formal complaint for you.

Regards

Claudette